Contact Us

Questions about products & services?  Comments or concerns you’d like to share?  We'd love to hear from you!
We make it easy to get in touch:

Email us for fast answers to your questions.​​​

nTelos Inc.
Post Office Box 1990
Waynesboro, VA 22980

Find the closest nTelos retail location and pay us a visit in-person.​​​​​​​

Our trained Customer Care representatives are ready help!
Call 1-877-4-NTELOS (1-877-468-3567) or dial 611 from your nTelos Wireless phone.
Customer Care Hours: 6am - 11pm, 7 days a week ​​​​​​​​

Don't forget to like us on Facebook! We'll keep you up-to-date on the latest devices and promotions - and we would love to hear your feedback and answer your questions online. ​​​​​​​​​​​​​

We may be able to answer your questions about devices, services, or billing online. Please review the support topics below:

My Account
Need More Time To Pay
FRAWG Prepay Online
Insurance Claims
Check Repair Status
Store Locator
Coverage Map
Device Updates
How To
Device Interactive Guides
Smartphone Support
Datacard Support ​​​​