nTelos Career Opportunities in Virginia:
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Administration / Corporate
Wireless Customer Care Representative
Seeking friendly, service oriented people to provide world class customer service to our Wireless PCS customers. Qualified applicants will be energetic problem solvers, excellent communicators and good listeners with computer and internet proficiency. Customer Service and/or Sales backgrounds preferred.
Requirements:
- High School education or equivalent
- Customer Service and/or Sales skills with the ability to think quickly in a fast paced environment
- Detail orientation with the ability to learn, retain and apply considerable amounts of information
- Must be able to work nights, weekends and holidays. Shift- 2:00 p.m.- 11:00 p.m.
Location:
Waynesboro, VA
Email Cover Letter & Resume
Direct Mail: Human Resource Manager, 1154 Shenandoah Village Drive, Waynesboro, VA 22980
Fax: (540) 941-8252
Internal Auditor
This position will assist in executing a comprehensive plan to ensure continued compliance with the Sarbanes-Oxley Act of 2002.
- Take the lead staff role in or assist in maintaining documentation of processes and testing SOX controls related to Financial Reporting, Inventory, Treasury and Fixed Assets.
- Lead and perform operational reviews of processes that are assigned based on risk assessments.
- Assist or lead risk assessment reviews and risk mitigation strategies.
- Responsible for partnering with process/control owners to determine and implement remediation plans for areas that have control deficiencies.
- Provide assistance in the continual monitoring of data used for the reporting of significant controls.
- Provide support to external auditors to ensure efficient use of control test work completed internally.
Candidate Qualifications:
- B.S. in Accounting or Business; Advanced degree a plus
- Strong knowledge of automated accounting systems (e.g. JD Edwards, SAP, etc.), automated Billing Systems and Inventory systems
- Working knowledge of GAAP, GAAS, and SEC reporting requirements.
- Proficiency in data query development and execution and Microsoft Office Suite
- Strong written and oral communication skills and organizational skills
- Experience in the Telecommunication industry a plus.
- IT Audit experience preferred.
Location:
Waynesboro, VA
Email Cover Letter & Resume
Direct Mail: NTELOS HR, 1154 Shenandoah Village Drive, Waynesboro, VA 22980
Fax: (540) 941-8252
Engineering, Operations, IT and Misc. Technical
Java Applications Development Manager
Job Responsibilities:
- Lead the technical direction of the ATG/JAVA team during the definition through the implementation phases of solutions and provide design, estimation and system integration support.
- Perform and support the development of web-based business applications including customer-facing ecommerce websites and the SPSS analysis system.
- Apply knowledge of systems and industry trends in order to provide exceptional service to our customers.
- Review the work of the development team.
- Facilitate valuable communication between developers and project managers, keeping project management well-informed of development status as the primary link between those groups.
- Work closely with project management and business user representatives to create and approve technical and business documentation.
- Ensure coding standards, code library commitments processes, and SDLC standards are well-communicated and enforced.
- Mentor staff, lead team code reviews, and grow members of the team to successfully utilize their potential.
- Manage technical risks throughout the development lifecycle.
- Build, document and demonstrate an understanding of the company’s business, systems, needs and goals, effectively using that understanding while formulating technical recommendations and alternatives.
- Improve business processes along with the maintainability and functionality of systems.
Knowledge Requirements:
- Previous management experience of development team.
- Detailed knowledge on and experience with JavaServer Pages and Java/J2EE Development.
- B2C/Ecommerce experience.
- Possess and be able to apply a comprehensive understanding of object oriented development, HTML, design patterns, web services, UML, XML/XSL, Tag Libraries, Ajax, and content management.
- Strong familiarity with web security processes such as OWASP.
- Knowledge/Experience developing in an Agile methodology.
- Extensive knowledge of relational databases and structured query languages with proficiency in Microsoft SQL Server 2005 or Oracle, including ability to read, update, insert and delete data and to design database schemas.
- Experience implementing distributed architecture.
- An understanding of requirements gathering, analysis, specification, verification, and management practices.
- An understanding of how to practice requirements engineering according to software development life cycles in a team environment.
- Knowledge of product management concepts and how enterprise software products are positioned and developed.
- Exposure or proficiency with Microsoft Reporting Services - configuring and setting up reports and troubleshooting skills.
- Understanding of Apache, JBoss, Eclipse, Spring, Hibernate, and Tomcat, and their use in an enterprise environment.
- Basic knowledge and exposure to build tools and source code controls in the deployment of software through automated tools such as MKS Application Lifecycle Management System, Selenium, ant, and subversion.
- Advanced knowledge of Microsoft Office 2003/2007 suites including proficiency in Microsoft Visio.
Location:
Waynesboro, VA
Email Cover Letter & Resume
Direct Mail: Human Resources, 1154 Shenandoah Village Drive, Waynesboro, VA 22980
Fax: (540) 942-5030
Associate Systems Support Technician
Responsibilities:
This job is responsible for all AS/400 ICMS Billing and JD Edwards Purchasing, HR, Payroll, Inventory and Windows XP Operating Systems. Duties include troubleshooting of Windows XP Workstations, monitoring, controlling, and manipulating billing data, information and operating system functions as well as printing and mailing customer bills. Supply 1st line support via the telephone, email or internal messaging system. Ensure all customer requests/queries are recorded accurately and logged properly where required. Additional responsibilities include tape management, data management, optical storage manipulation and operation, mail preparation, billing calendar, scheduling and special projects as assigned.
Requirements:
- Ability to analyze and process billing data through an IBM AS/400 Operating System;
- Windows XP administration;
- Excellent customer service and communications skills;
- Ability to multi-task;
- Valid Driver's License;
- Previous AS/400 experience preferred;
- Previous Helpdesk/Service desk experience preferred;
- Office 2007 administration and troubleshooting experience preferred.
Shift: Wednesday - Saturday, 10PM – 8:30AM
Location:
Waynesboro, VA
Email Cover Letter & Resume
Direct Mail: NTELOS HR, 1154 Shenandoah Village Drive, Waynesboro, VA 22980
Fax: (540) 941-8252
Senior Web Application Developer
NTELOS is seeking a senior web application developer with Java EE
programming experience and strong application development skills to help
shape its customer-facing systems. This position, located in Waynesboro,
Virginia, will utilize the ATG Dynamo platform.
Specific Duties/Primary Responsibilities:
- Build and extend ecommerce and customer portal web applications
- Work with business staff to design and implement needed features
- Ensure ongoing code quality through maintenance fixes, refactoring, and
test automation
- Collaborate with other developers across multiple technologies
Required Skills and Experience:
- A minimum of 5 years application development experience;
- 3+ years of Java Platform, Enterprise Edition development experience;
- Prior ATG Dynamo, Commerce, Content Administration, or Personalization
- Server a plus;
- Experience with Java technologies (Spring, Struts, Hibernate, JSP, JSTL);
- Experience with web services is required;
- Oracle or MS/SQL Server as well as XML/XSL is required;
- Experience with Eclipse and JBoss is required;
- Experience working in an Agile software development environment preferred;
- Ant, JUnit, Selenium experience preferred;
- BS or BA in a technical field preferred;
- Experience with ecommerce, content management, and Wireless/Telcom a plus;
- Must possess strong oral and written communication skills
While this job description is inclusive of all the aforementioned requirements, it is not exclusive and may transcend departmental boundaries in order to meet Company goals. This organization reserves the right to revise or change this job description as the need arises. This job description does not constitute any written or implied contract of employment.
Location:
Waynesboro, VA
Email Cover Letter & Resume
Direct Mail: NTELOS HR, 1154 Shenandoah Village Drive, Waynesboro, VA 22980
Fax: (540) 941-8252
Switch Technician
Functions and Responsibilities:
- Daily operation of the DCS, DACS, MVP, power plants and all additional equipment within the MSC. Coordination and timely installation of all telco facilities.
- Installation and testing of ancillary equipment such as echo cancellers, D4 banks, modems, dsu/csu,etc.
- Responsible for performing all daily, monthly and annual preventitive maintenance routines.
- Turn up and integrate new cell sites and telecom equipment.
- Loading and testing of new cell, ecp and dcs generics. Participate in a weekly rotational on call schedule
Qualifications:
- Minimum 2 year Technical Degree or equivalent experience.
- 2 years switching experience in wireless communications.
- Vendor equipment training.
- Must be highly proficient in the operational and repair aspects of all MSC equipment. Must have a detailed working knowledge of all aspects of network operations.
Location:
Location: Richmond, VA,
- Email Cover Letter & Resume
- Direct Mail ATTN: Human Resource Manager, 9011 Arboretum Parkway, Suite 295, Richmond, VA 23236
- Fax: (540)941-8252
Network Technician - Wireline
Responsibilities:
The Network Technician will perform installations, general/preventive maintenance, service activation/de-activations, and testing/trouble-shooting associated with NTELOS transport infrastructure, switching infrastructure, and IP/Data networks, and perform “on call” duties as required. Will interact with customers, service technicians, technical support personnel, and other telecom professionals.
Responsibilities also include, but are not limited to:
- Operating, maintaining, upgrading, and repairing:
- multiple market transport network (Optical networks for local distribution, customer access and long haul network appearance, i.e. CISCO, BTI and similar);
- multiple market switched network (5E switch and similar), to include knowledge of applicable industry standards;
- multiple market equipment associated with the access networks (Lucent, Adtran, CISCO and similar);
- multiple market equipment associated with the METRO Ethernet, IP and Data networks (CISCO and similar);
- Testing and accepting all new Central Office network installations;
- Completing other duties as assigned.
Skills and Essential Elements:
Qualified candidates will possess the following:
- Stellar interpersonal skills in order to interact with external customers and other key technical contacts, both inside and outside of NTELOS, in a professional manner;
- Demonstrated safe/responsible work habits to ensure proper vehicle operation and a safe workplace environment;
- Valid driver’s license and good driving record;
- Proficiency in using electronic test equipment;
- Ability to diagnose, locate and clear trouble conditions using I/O terminals and external test equipment;
- Familiar with computer/laptop to include proficiency in Excel, MS Word. Procomm, etc
- Ability to read and understand procedure manuals;
- Ability to understand theory of:
- AC/DC power;
- Analog/digital transmission and technology;
- IP based Data networking
- Ability to work in a fast-paced, multi-tasking environment;
- Excellent problem-solving, project management, decision-making and written/verbal communications skills;
- Ability to hold/maintain valid driver’s license and good driving record.
Education:
- Associates degree (industry related) preferred, and/or;
- Combination of job-related experience, certifications, and training
While this job description is inclusive of all of the aforementioned requirements, it is not exclusive and may transcend departmental boundaries in order to meet Company goals. The Company reserves the right to revise or change this job description as the need arises. The job description does not constitute any written or implied contract of employment.
Location:
Location: Waynesboro, VA,
Retail / Sales
Manager Wireless Facilities & Leasing - Waynesboro / Richmond
Job Description:
- New Store Project Manager – Supervise and oversee store construction projects. Oversee entire project and work with all departments within the company to coordinate the opening.
- Lease Management – Oversee landlord communications, invoicing and any other issues and relations. Communications from notifications of intent such as renewals and terminations to repairs. Invoicing includes rent increases, CAM calculations, taxes and insurance. All issue resolutions and maintaining relationships with landlords.
- Facilities Management – Responsible for facilities budget. All repairs and purchases for the retail locations.
- Administrative responsibility of invoice management and fulfillment.
Qualifications:
- College Degree in Business
- Contract Management, Lease Management, and Project Management experience
- Excellent communication skills
- Excellent organizational skills
Location:
Waynesboro / Richmond, VA
Account Executive
We're looking for a Sales professional with a proven track record to promote telecommunications products and services to area businesses along the I-81 corridor, including Martinsburg and Hagerstown.
Responsibilities:
- Prepare and present proposals to win new customers;
- Arrange installation of new services with appropriate departments;
- Motivate & educate the field sales team on promotions with your Retail Accounts.
Requirements:
- Applicant must reside in the Winchester or surrounding area;
- Excellent verbal and written communication skills;
- Knowledge of various Microsoft software programs including PowerPoint;
- Knowledge of telecommunications products and services including Voice and Data services (PRI, T-1, Metro-Ethernet, Internet) preferred;
- One year telecommunications experience preferred;
- Two years previous sales experience required.
Indirect Territory Representative
Functions and Responsibilities:
- Maintain and create relationships with authorized independent retailers. Set up authorized independent retailers to carry NTELOS products.
- Schedule regular account visits with current accounts in order to insure that NTELOS products are well-presented in the store and that the authorized retailer has all necessary supplies.
- Recruiting is a required daily activity. The Indirect AE must recruit 5-10 new distributors quarterly.
- Indirect AE must train new independent retailer employees at least once every two weeks. Also must communicate changes in promotions, policy and/or procedures to Authorized Retailers.
- Timely completion of administrative tasks including submission of advertising reimbursement claims, equipment orders for Authorized Retailers, production of sales reports, and handling of customer escalations and commission disputes from agents.
- Plan and participate in special events at the retailer location to spotlight and sell NTELOS products.
Qualifications:
- Successful candidates will demonstrate the ability to effectively communicate in verbal and non-verbal situations.
- Successful candidate must have at least two years of successful outside business to business sales experience and knowledge of business development.
- Excellent presentation skills required.
- Wireless experience preferred.
- A bachelor's degree preferred.
Location:
Portsmouth, VA
Retail Representative/71423; 71731
Functions and Responsibilities:
- Responsible for delivering unparalleled customer service to customers visiting or calling the store.
- Responsible for meeting and/or exceeding targeted sales goals.
- Responsible for maintaining operational and merchandising standards.
- Must be able to educate customers on our products and services
Qualifications:
- Prior retail experience preferred.
- Wireless telecommunications experience a plus.
- Dynamic interpersonal and communication skills required.
Part Time:
Location: Hilltop Store, Virginia Beach, VA; Pembrook Mall, VA; Suffolk, VA
Location: South-Park Mall Kiosk
Full Time:
Location: Landstown Commons, Virginia Beach, VA; Newport News, VA;
Location: Laburnum, Richmond, VA
Retail Sales Manager
Functions and Responsibilities:
- Operations Management - Sales Floor; negotiate with customers; take payments, resolve issues, and provide customer service for non-sales inquiries; coach and motivate employees; support employees by authorizing discounts/overrides/credits and taking over customer escalations when needed; coordinate with other departments and managers; support sales efforts with in-house promotions, radio remotes, and events; track/report sales metrics; implement sales contests; promote positive morale and teamwork.
- Financial Management - Ensure compliance with all cash handling policies and procedures; ensure daily Dunbar pickups, maintain funds for nine floats, petty cash, and change fund; use company credit card with discretion and reconcile monthly; verify daily deposits; write incident reports as necessary for accounting; ensure customer payments properly posted; prepare and balance end of day reports; ensure compliance with company auditing requirements for financial accounting.
- Inventory Management - order, receive, price and stock inventory; ensure compliance with inventory procedures; manage return process, tech phones, demo phones, and loaner phones; ensure accessories are available on the sales floor; conduct inventory counts at least two times per month; report inventory variances; ensure compliance with company auditing requirements for inventory procedures.
- Personnel Management - staff, schedule, train, develop, and motivate employees; maintain compliance of policies and procedures through coaching and corrective actions as needed; submit necessary paperwork for quota assignment, quota relief, vacations, paid time off, timesheets and human resource paperwork as needed to support employees
- Facilities Management - order office supplies, contracts, and collateral as needed; contract work; ensure property is clean and presentable inside and out; merchandise inventory and promotional materials appropriately; maintain proper levels of security through ADT, closed-ciruit tv recordings, safe and access codes
Qualifications:
- Extensive background in retail operations, inventory management, human resources, and merchandising preferred.
- College degree desired but not required.
- MS Office, wireless experience, knowledge of how sales works
Location:
Charlottesville, VA
Location:
Roanoke, VA
Location:
Short Pump, VA
Retail Sales Representative
Functions and Responsibilities:
- Responsible for delivering unparalleled customer service to customers visiting or calling the store.
- Responsible for meeting and/or exceeding targeted sales goals.
- Responsible for maintaining operational and merchandising standards.
- Must be able to educate customers on our products and services
Qualifications:
- Prior retail experience preferred
- Wireless telecommunications experience a plus.
- Dynamic interpersonal and communication skills required.
Location:
Charlottesville, VA
Locations:
Brook Run, South-Park Mall Kiosk, Short Pump Store, Laburnum Store, Mechanicsville Store and
Stratford Hills Stores, VA
Locations:
Blacksburg, Roanoke, VA
Retail Sales Representative - Part Time
Functions and Responsibilities:
- Responsible for delivering unparalleled customer service to customers visiting or calling the store.
- Responsible for meeting and/or exceeding targeted sales goals.
- Responsible for maintaining operational and merchandising standards.
- Must be able to educate customers on our products and services
Qualifications:
- Prior retail experience preferred
- Wireless telecommunications experience a plus.
- Dynamic interpersonal and communication skills required.
Location:
Charlottesville, Winchester, Woodstock, Harrisonburg, Staunton, Lexington and
Waynesboro, VA
Locations:
Blacksburg, Christiansburg, Covington, Danville, Lynchburg, Martinsville, Radford, Roanoke, VA