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Understanding Your Bill

Now your bill is easier to read and to understand. Click on the links below for an overview on some of the changes in the way billing information is now displayed.
Wireless Bill Wireline Bill

Fees on your landline bill - here are the facts.

The first page of your bill is a summary page followed by detail pages for local service, calling plans, long distance charges and various fees and taxes. Always take note of the messages on the first and second page of your bill which contain important notifications or news about services. The back of page one contains payment and correspondence information as well as disconnection policies. Click the links below to learn more specific information about some of the fees on your bill.
Virginia Customers FAQs West Virginia Customers FAQs


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