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nTelos Wireless Support

Wireless Support

We're here to help answer your questions about your new nTelos Wireless device or service. Browse our library of interactive guides, online bill payment methods, how-to tips, troubleshooting tutorials, and more!

Phone & Device Support

Get to know your new device or troubleshoot any issues you may
encounter with these nTelos support guides.

Smartphone Support by device
Mobile Broadband Device Support
Device How-To
Interactive Device Guides
Android Updates
Browsing Online How-To
Messaging How-To
Personalizing Your Phone How-To
Device Protection

Music & App Support

Outfit your device with all your favorite games, apps, and personalized
accents that make your phone distinctly yours.

Personalizing Your Phone How-To
Mobile Apps How-To
Featured Apps
Ringtones, Ringbacks, and Wallpapers

Other Information

nTelos stores, careers, policies, and corporate information

nTelos Coverage and Store Locator
nTelos Careers
Terms and Conditions
Accessibility
Investor Relations
Become an Agent
Contact Us

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Billing and Account Support

We're here to help you manage your nTelos account.

My Account
Register for My Account
FRAWG Prepay Online Account
Contact Us

nTelos in the Community

Join us for all sorts of fun events and community service initiatives
in your area!

In My Community
nTelos in Hampton Roads
nTelos in Richmond
nTelos in Central Virginia
nTelos in the Blue Ridge
nTelos in West Virginia
nTelos Wireless Pavilions
Affinity Program
Cell Phone Recycling Program
About nTelos