Contact nTelos Wireless

Contact Us

nTelos is now Sprint. Shentel has acquired all of the nTelos wireless operations. Much like nTelos, Shentel is a local company that operates as a Sprint Affiliate. Sprint, through Shentel, is now the new, trusted wireless provider for current nTelos customers. Questions about products & services?  Comments or concerns you’d like to share? Contact us!


Support Center

Search or browse the on-line Support Center to find answers to your questions.


Call Customer Care

Closed Saturdays
Our trained Customer Care representatives are ready to help!
Call 1-877-468-3567 or dial 611 from your nTelos Wireless phone.

Customer Care Hours:
9:00 am – 6:00 pm, Monday – Friday
Closed Saturday and Sunday


Visit a Store

Find the nearest nTelos Wireless /Sprint location by city or zip code and visit us in-person.​